B2C Analyst Ecommerce

**RESPONSIBILITIES**
The sales operation person must guarantee the fluidity of the operation and, therefore, inventory management and processing of orders placed are essential so that the operation does not "crash".
**Responsibilities**:

- Order management and ERP integrations
- Inventory Management Mercado Libre
- Provide exceptional customer service to both internal and external customers
- Report to management all website issues, client feedback and other opportunities for improvement
- Support forecasting planning and product availability
- Decision making focused on User Experience excellence.
- Continues search and improvement for business & customer centric opportunities.
- Employee Sale (online) planning and execution.
- Operation excellence - green reputation Mercado Libre
- Conciliation alignment: sales, fulfillment orders, returns, Po's accountability.
**REQUIREMENTS**
Bachelor's Degree and a minimum of 2 years' experience in eCommerce operations or customer support for eCommerce role.
Experience with Mercado Libre's platform

Strong customer Obsessive mentality.
Must have strong analytics skills

Good communication/team skill

Good Knowledge of Ecommerce E2E process,

Acknowledge in ERP and Platform management

Enjoys and is good at solving problems

Experience leading with third partners

Eager to Learn