.About GluoGluo, an Orium Company, is a leading eCommerce agency with over 20 years in the market. We implement ecommerce platforms, payment gateways, search engines, content management systems, ERPs, and CRMs. Additionally, we develop new commerce functionalities from scratch.We specialize in Headless and Composable Commerce. We create flexible, connectable, and scalable stores that enhance your user experience.We're a remote company based in Mexico, and our team of 100+ brings together strategists, architects, designers, and developers to craft innovative digital experiences.About the OpportunityGluo is seeking a Software Developer who approaches technology with curiosity, to contribute to our evolving offerings around retail data platform engineering and composable. In this role, you'll report to the Software Development Manager and you'll work as part of a cross-functional team to help lead the exploration, experimentation, and development of our service offerings around retail and composable.ResponsibilitiesProvide technical support for Order Management System (OMS) and Point of Sale (POS) systems, ensuring smooth operation and minimal downtime.Collaborate with software engineering teams to develop and maintain APIs and middleware for seamless system data exchange.Track and document support requests and incidents using a ticketing system, ensuring timely resolution and communication with stakeholders.Analyze incident trends to identify recurring issues and recommend proactive measures to prevent future occurrences.Work closely with software developers to validate changes, conduct regression testing, and ensure new functionalities meet business requirements.Provide feedback on system improvements and collaborate on the development of new solutions to enhance retail operations.Skills and Qualifications5+ years of industry experience as a software engineer, with at least 2 years of hands-on experience with retail commerce data infrastructure (e-commerce preferably composable commerce)Hands-on experience working with one or more global cloud service providers such as AWS, GCP, or Azure (Preferably AWS)Fluent in both Spanish and English (written and verbal)Familiarity with microservices architecture and developing microservices-based applications.Deep understanding of Computer Science fundamentals and Software Engineering principlesStrong experience with Scripting languages (Preferably Python)Experience with event-driven systems, including queuing and AWS Lambda.Experience working with retail data platforms (i.E. POS or OMS) and real-time data management using event streams is preferredExperience working with headless/microservices architectures, including digital commerce technologies such as NewStore, Adyen, Avalarra, commerce tools, and Elastic Path Commerce Cloud is an assetIs the Role a Fit for You?The Back-End developer role emphasizes team collaboration and technical proficiency