Sauce is a premier restaurant technology platform that helps businesses grow with our Commission-Free Delivery & Pickup structure and proprietary delivery optimization technology. We are serving a 105 billion dollar US local restaurant business. Headquartered in NYC and Tel-Aviv, Sauce wants restaurants to fulfill their highest potential, this means giving local establishments everything they need to connect directly with their customers. The Sauce team pools together decades of restaurant tech experience, along with seasoned tech, sales, marketing, product and operations executives who produce an industry-changing delivery system for successful local restaurants and chains. Back Office team members are responsible for onboarding new restaurants to Sauce platform using internal Back Office tools and providing support to existing restaurants with regards to building Landing Page, designing flyers, changing restaurant configuration and setting up POS integrations. You will report directly to the Back Office Team Lead! Shift Schedule: 5 days a week, 9 hours a day with one hour paid lunch; this schedule MAY INCLUDE NIGHTS AND WEEKENDS!
\n What You'll Do:Onboard new restaurants to Sauce platform using internal and external toolsAccurately configure restaurant settings according to predefined templatesBuild beautiful landing pages on top of WIX or Wordpress CMS systemsProvide Flyers design to restaurant owners to promote their businessConfigure integration between restaurant POS and Sauce Platform What You Bring:At least 2 years in a similar position in the restaurant tech industryExperience building Web Pages on top of WIX or Wordpress platformsGood design skills and experience building flyersExperience with Back Office tools and customer configurationsExperience with CRM tools and Ticket management systems such as HubSpotProblem-solving and effective communicationCustomer focused with positive attitudePatient and understanding with a high attention to detailEnthusiastic about learning new tools and systemsAble to organize yourself and work remotelyAble to fully communicate in English (Reading, Writing, and Verbally)Ability to meet deadlines and shifting prioritiesResourceful, enthusiastic and self-motivated Would be a plus:
Experience with Toast and Square configurationsWork experience with startups (especially e-Commerce startups)Experience with Technical Support and/or QAAny technical background You Have A:Private working space with a steady internet connectionComputer or laptopKeyboard and mouse, working webcam and headset with a microphonePrimary 24" computer monitorAdditional 24" computer monitor (preferred) What We Offer:Strong & Competitive Compensation PackageFlexible Work Environment10 Paid Personal/Vacation Days5 Paid Sick Days11 Local HolidaysQuarterly Team Dinners & Events!The Opportunity to Build Something that Changes the Delivery Tech Industry for the Better!
\nSauce is an equal opportunity workplace and an affirmative action employer. We welcome all qualified applicants regardless of race, color, ancestry, religion, sex (including pregnancy and related conditions), national origin, sexual orientation, age, marital status, disability (physical or mental), gender identity, gender expression, genetic information, veteran status, citizenship, immigration status, or any other classification, category or characteristic protected by applicable federal, state or local laws. We understand the importance of creating a more diverse and inclusive workplace and celebrate our employees for their differences.