Back Office Agent

RESPONSABILITIES:
Communicate verbally and in written with the departments in our customers organization in order to ensure all Claims related items are performed in line with the Standard Operating Procedures and Work instructionReceive claim related information from Local Organization and start gathering relevant info in a dedicated folder.Filling Claim tocarrier and/or insurance companyProcessing payment in coordination with Collection team.Writing off denied claims based on standard approval process.Research and validate claims Analyze customer accounts through account balances, identify variances or assignments needing solutions or assistance QUALIFICATIONSProficiency in English languageHigh School diplomaAbility to work under pressureIntermediate excelFull shift availability (9am-6pm Monday-Friday)