Back Office And Logistics Manager

About position. We seek to help companies grow without losing control of their finances. Our platform helps to our clients have complete visibility of their transactions in real time, to have better control of expenses.As Back Office & Logistics Manager you will be responsible for the management of workflow, planning, coordinating, and monitoring logistics operations such as warehousing, inventory and supply chain processes.The purpose ofthis position is to optimize daily activities and performance of the company across the board.**Responsibilities**:- Manage the entire logistics process (fulfillment, tracking, embossing). - Plan cards demand and supply chains to ensure accurate inventory. - Ensure card delivery on time. - Ensure high activation card rates. - Improve current Helpdesk 2nd level flows (Zendesk). - Work cross-functionally with Growth, Customer happiness and other areas to attend 2nd level cases (credit cards maintenance request).**Requirements**:- 2+ years working in logistics. - 2+ years of prior Importante empresa at demand planner / supply chains. - 2 + years working with CRM's. - English professional proficiency. - Advanced Excel skills. - Attention to details focused on results, data-driven, analytical. - People management skills. - Be aware of the fintech and startups ecosystem. - Zendesk / Hubspot. - Office / Google Drive. - Databases / SQL / Tableu. 4309