About the RoleIn this role, your key responsibilities will be to:- Design and build powerful features that enable enterprises to provide exceptional experience to the employees in their day-to-day functioning.- Design and build compelling employee, help-desk agent and admin centric functionalities that intersect with the AI/ML services.- Create and manage secure RESTful APIs to meet product requirements.- Optimize your code to ensure scalability and performance.- Write unit tests against newly created components to keep code coverage up.- Work with AI/ML teams to solve complex challenges together as a team.- Collaborate with front-end team to ensure APIs meet requirements for a delivering a great user experience.- Collaborate with the quality assurance team to validate and resolve defects.What you will bring to the Espressive family:- Strong Python and database skills to build backend capabilities.- Good understanding of frameworks such as Django will be a strong plus.- Strong unit test and debugging skills.- Able to integrate multiple data sources into one system.- Knowledge of user authentication and authorization between multiple systems, servers, and environments is a strong plus.- Strong English skills required.- Experience working with remote teams preferred.- Experience working in agile development environments preferred.About EspressiveEspressive redefines how employees get help by delivering exceptional employee experiences.We were founded on the belief that getting help at work should not be so hard. While others have focused on solving the problems faced by help desk analysts, Espressive shifted the focus to the employee — because you cannot have self-service if employees are not engaged.Barista, our virtual support agent (VSA), brings the ease of consumer virtual assistants, such as Alexa and Google Home, into the workplace, delivering a personalized user experience that results in employee adoption rates of 80-85% and reduced help desk call volume of 40-60%.We have raised our series B and are funded by some of the best VCs in the world. We have a highly experienced, small team, led by a CEO and executive team with a proven track record of building successful companies. We have offices in Santa Clara, California, Salt Lake City, Utah and Guadalajara, Mexico.