The Compl Bus Control Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.
**Responsibilities**:
- Responsible for processing, researching and adjudicating background screening cases for new hires across businesses
- Researches system issues, identifying process improvements, communicating changes and issues to clients, and testing key enhancements.
- Analyzes diverse and high volume data; articulating the results of analysis along with providing suggestions to resolve an issue or improve a process.
- Researches system and process issues, identifying solutions and communicating procedure exceptions to business partners.
- Tests functional enhancements being implemented by vendors and integrated systems.
- Updates documentation, and communicating/training new processes and procedures to business partners.
- Performs higher level responsibilities involving applicant and employee communications such as: fingerprint and criminal history check processing, background adjudication, delivering pre/post adverse actions, verification of drug testing and responding to complex questions on pre-employment.
- Inputs process steps and status for each process in the Imaging Records Management System (IRM)
- Closes on pending Pre-employment cases for audit compliance.
- Resolves discrepancies with new hire background checks (Education and Employment verifications) and determining appropriate final dispositions for background cases in accordance with established guidelines.
- Reports metrics and status reports to internal clients.
- Researches system issues, identifying process improvements, communicating changes and issues to clients, and testing key enhancements.
**Qualifications**:
- 0-2 years of relevant experience
- Experience in data analysis and problem solving with acute attention to detail.
- Demonstrated organizational and follow-up skills; ability to multi-task and maintain composure in a high-volume environment.
- Excellent customer service skills, time management skills, effective communication skills (written and verbal) and proven analytical/problem solving abilities.
**Education**:
- Bachelor's/University degree or equivalent experience
Funciones:
Apoyar a toda la Afore en el análisis y fortalecimiento del ambiente de control mediante la gestión de Issues aplicando la metodología establecida por la institución. Ser un Socio de negocio clave que amplie mediante propuestas proactivas las medidas de control y análisis que se tienen en los diversos procesos de la Afore a fin de llevar la operación a un nível de riesgo razonable que pueda considerarse mitigado en lo posible.
Gestión de Issues y Planes de acción correctivos (Apertura, Seguimiento y Cierre), Manejo de reportes e indicadores internos, gestión de actividades y coordinación de esfuerzos entre múltiples direcciones involucrados en los procesos a mejorar o los riesgos a mitigar. Gestión, Coordinación y mediación de sesiones para la resolución de problemas y avance de proyectos en vista de completar los Planes de Acción Correctiva.
**Requisitos**:
- Licenciatura terminada en áreas contables, económico - administrativas o finanzas, deseable titulo
- Ingles B1 o superior
- Manejo de Excel avanzado (macrodata)
- 2 a 3 años de experiência en auditorias o áreas de gestión de control y riesgo**Job Family Group**:
Compliance and Control
- **Job Family**:
Business Control
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.
View the **EEO Policy Statement**.
View the **Pay Transparency Posting