Banking Channels

Role purpose The way customers interact with us is changing significantly. The Strategic Channels in Wealth and Personal Banking Mexico are key in our aspiration to be the best bank for our customers. Our mission is to deliver a sensational customer experience, achieving our growth targets and succeeding with an efficient operation.

Our future success will depend not only on improving what we have today but also on discovering better ways to deliver value to our customers. The Innovation Manager will be a key role to enable Wealth and Personal Banking to envision and design new and effective ways to serve our customers in Mexico.

The role holder will be responsible for implementing Innovation strategies and making a tangible impact for the Wealth and Personal Banking customers. They will be in contact with the fintech ecosystem and providers to drive and deliver solutions, keeping up-to-date on new developments both locally and globally.

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