Job Description - Banquet Captain (HOT0A2L7)
Job Number:HOT0A2L7
Work LocationsHilton Cancun an All Inclusive
Carretera Federal Cancun - Tulum
Cancun 77569
A Banquet Captain is responsible for overseeing the set-up and clean-up of food and beverage during banquet functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?As a Banquet Captain, you will be responsible for overseeing the set-up and clean-up of food and beverage during banquet functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:
Supervise food and beverage service throughout banquet functions to ensure quality service and product qualityAssist with the planning, organizing and execution of all banquet functions including, but not limited to, breakfast, coffee breaks, luncheons, dinners, cocktail receptions, galas, etc.Greet and welcome client representatives and guests, responding to requests in a timely, friendly and efficient mannerParticipate in and lead department meetingsProcess banquet checks accurately and efficiently for paymentEnsure guest satisfaction throughout the meal serviceServe alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulationsWhat are we looking for?A Banquet Captain at Hilton is always working on behalf of our guests and clients and as a team with your coworkers. To fulfill this role successfully, you need to have the attitude, behavior, skills, and the following values:
Positive attitudeAdministration and organization skillsKnow how to listen to suggestions and criticsBe committed to delivering high standard customer serviceTake initiativeTeamworkAbility to lead peopleGood communicationIt will be advantageous in this position if you demonstrate the following skills and differentials:
Experience in hotelExperience in similar functionWhat will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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