Job Description - Banquet Captain (HOT0B02L)
Job Number:Banquet Captain (HOT0B02L)
Work Locations:DoubleTree Durango
501 Camino Del Rio
Durango 81301
Come join the: The Best Workplace in the World 2023#1 Best Company in the US 2024#1 Best Company for Women 2023according to 100 Best Companies to Work!A Banquet Captain is responsible for overseeing the set-up and clean-up of food and beverage during banquet functions in the hotel's continuing effort to deliver outstanding guest service. Applicants must be able to perform some heavy lifting with or without reasonable accommodations. Hours will differ depending on the event schedule. Pay ranges from $14.42 - $30 (pay based on earnings from gratuity).
What will I be doing? Specifically, you would be responsible for performing the following tasks to the highest standards:
Supervise food and beverage service throughout banquet functions to ensure quality service and product qualityAssist with the planning, organizing and execution of all banquet functions including, but not limited to, breakfast, coffee breaks, luncheons, dinners, cocktail receptions, galas, etc.Greet and welcome client representatives and guests, responding to requests in a timely, friendly and efficient mannerParticipate in and lead department meetingsProcess banquet checks accurately and efficiently for paymentEnsure guest satisfaction throughout the meal serviceServe alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulationsWhat benefits will I receive: Depending upon eligibility, a vacation or Paid Time Off (PTO) benefit. You will instantly have access to our unique benefits such as the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners. After 90 days you may enroll in Hilton Worldwide's Health & Welfare benefit plans which includes life insurance. Additional voluntary benefits include long-term disability, flexible spending accounts, accidental death and dismemberment, legal plans, voluntary medical benefits and employee stock purchase, depending on eligibility. Hilton Worldwide also offers eligible team members a 401K Savings Plan, as well as Employee Assistance and Educational Assistance Programs. The above information is provided as a highlight of the major benefits offered to most full-time team members in the United States.
What will it be like to work for Hilton? DoubleTree by Hilton understands that doing the little things well means everything. It all starts with a warm chocolate chip cookie welcome. And yet, the experience is far from cookie-cutter. The hotels are interesting, unique properties in great locations and serve as the antidote to impersonal vacations, meetings and events. Our guests stay with us because they know they'll enjoy an experience they truly value at a competitive price. At DoubleTree by Hilton, we provide the simple acts of care and thoughtfulness that make the traveler feel human again. Our hotels mark the end of travel's challenges and the beginning of a restful stay.
DoubleTree by Hilton is one of Hilton Worldwide's ten market-leading brands. For more information visit www.hiltonworldwide.com.
If you appreciate the little things and enjoy creating exceptional experiences, you may be just the person we are looking for to work as a Team Member with DoubleTree by Hilton.
What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
H Hospitality - We're passionate about delivering exceptional guest experiences.
I Integrity - We do the right thing, all the time.
L Leadership - We're leaders in our industry and in our communities.
T Teamwork - We're team players in everything we do.
O Ownership - We're the owners of our actions and decisions.
N Now - We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
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