Job Description - Banquet waiter/ess (HOT0AXI5)
Job Number:HOT0AXI5
Work LocationsHilton Hotels - Monterrey, Monterrey 64750
A banquet waiter/ess is responsible for serving guests during a banquet or event in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience.
What will I be doing? As a banquet waiter/ess, you will be responsible for performing the following tasks to the highest standards:
Manage guest queries in a friendly, timely, and efficient mannerServe alcoholic/non-alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residentsEnsure knowledge of menu and all productsEnsure mis-en-place is well stocked at all floor stationsFollow correct reporting procedures if faced with issuesEnsure Food and Beverage orders are of a consistently good standard and delivered in a timely mannerPractice Hilton Grooming standards including uniform dress code, cleanliness, and personal hygieneComply with hotel security, fire regulations, and all health and safety legislationWhat are we looking for? A banquet waiter/ess serving Hilton brands is always working on behalf of our Guests and with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
Committed to delivering high levels of customer serviceFlexibility to respond to a range of different work situationsAbility to work on your own or in teamsIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Experience in Food and Beverage department and/or industryPrevious experience of cash handlingKnowledge of Food Hygiene RegulationsWhat will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. Our amazing Team Members are at the heart of it all!
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