Bilingual Account Resolution Specialist

Role Overview:This position involves working as a Bilingual Account Resolution Specialist to handle client communications, resolve issues, and collect payments.
The successful candidate will have excellent communication and negotiation skills.You will be responsible for:Effective win-win negotiation on overdue account paymentsGeneral billing support to clarify doubts, orders, and complaints regarding overdue payments or feesProviding customer service and resolving issues efficientlyRequirements:Advanced Conversational English to converse seamlessly with U.S. customersPersonal Computer experience with Microsoft Windows and OfficePrevious experience in customer care, billing, collections, or similar roles highly desiredWhat We Offer:Life InsuranceVacation days, plus three personal days, onsite medical, and more50% discount on five lines of AT&T Wireless serviceGuaranteed Minimum Salary: $18,225 per month before taxes.
In addition to your base salary, you'll receive monthly grocery and restaurant vouchers.