Bilingual Client Care Representative

The shift

You would work from 9:30 am to 6:30 pm, Monday to Friday. This position is on-site.

What you will do:

- You will be reaching out to potential partner restaurants in the San Francisco area to ask if they would like to add their menu to a food delivery service focused on catering to businesses
- You would onboard partners/menus
- You would maintain menu accuracy
- You would work with restaurant partners directly who want to expand their footprint on our Marketplace and you'll need to go beyond helpful to make their experience easy and efficient
- Make an immediate impact on our company goals and will be an essential part of the success of thousands of restaurant partners
- You would identify, test, and support the implementation of process improvements in our team tools
- You would need to explain our processes, standards, and timelines to our restaurant partners and prospects

We're looking for individuals that are:

- Professional, organized, team-oriented work habits
- Responsive to inquiries with a pleasant, friendly demeanor
- Minimum 1 year experience in technology service or support role in a technical sales and service environment
- Good work ethic, on time, and positive personality
- Able to adapt, improve, retain knowledge, and follow instructions
- Organized, meticulous, and consistent, review your own work before delivery

**Salary**: $4,000.00 per week

Ability to commute/relocate:

- 22015, Tijuana, B.C.: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Tech Support: 1 year (preferred)
- Customer Service: 1 year (required)

**Language**:

- English (required)
- Spanish (preferred)

Work Location: In person