Bilingual Customer Service Agent - Home Office

We are seeking a dynamic and proactive Customer Service Representative to join a Dental Health care company in the US. In this role, you will be responsible for handling inbound and outbound calls from patients to answer questions, follow up on procedures, setting appointments with dentists, etc.Key Responsibilities:- Handle inbound and make outbound calls as necessary- Setting Appoinmets with patients and scheduling them in the system- Gathering information from patients for procedures- Following up with customers about the procedures**Requirements**:- Excellent verbal and written English (C2 with no accent)- Customer service and call handling experience- Ability to work efficiently and maintain attention to detailWhat we offer:- Gross salary of $15,000 pesos a month- Food vouchers for $1,000 pesos a month- Work from home for an american company- Mexican law benefits- $800 extra pesos a month for home office expenses.Tipo de puesto: Tiempo completoSueldo: $15,000.00 al mesHorario:- Incluye fines de semanaPrestaciones:- Opción a contrato indefinidoEscolaridad:- Técnico superior trunco o en curso (Deseable)Idioma:- Inglés (Deseable)Lugar de trabajo: Empleo remoto