Are you passionate about helping others? Do you thrive in a customer-focused environment? Join our team as a **Customer Service Representative** and play a crucial role in assisting donors who are making a positive impact. This position is perfect for someone who enjoys personal interaction and takes pride in delivering excellent service.**Key Responsibilities**:- Provide exceptional support to donors, answering their inquiries with care and precision.- Accurately record all donor information in our system.- Handle incoming calls with strict adherence to our quality standards, ensuring each interaction is positive and informative.- Deliver accurate and thorough information to donors, assessing their needs to fulfill their requests effectively.- Maintain a confident, helpful, and empathetic approach in all communications.**Qualifications**:- **Advanced English proficiency is essential.**:- Preferred 1+ years of experience in a similar customer service role.- Familiarity with legal terms and jargon is a plus, but not required.- Strong interpersonal skills with the ability to forge connections easily.- Confident communicator who consistently receives positive feedback.- Self-motivated with a positive attitude and a strong commitment to learning and growth.- Excellent spelling, grammar, and quick learning abilities to contribute efficiently.- Emotional intelligence to remain composed under pressure and when handling difficult clients.- Strong computer skills, including the ability to type 30+ words per minute in a Windows environment.- Reliable and committed to maintaining a perfect attendance record.**Schedule Options**:- **Morning Shift**:Start between 6:00 am and 8:00 am, working 9 hours per day with **3 days off per week** (including Sundays).**Salary**: $3,360.- **Mid-Day Shift**: Start between 9:00 am and 11:00 am, working 9 hours per day with **3 days off per week** (including Sundays).**Salary**: $3,360.**Why Join Us?**- 3 days off including Sundays off for a better work-life balance.- Be part of a team that makes a real difference every day.- Opportunities for growth and professional development in a supportive environment.Tipo de puesto: Tiempo completo, Medio tiempoSueldo: $3,300.00 a la semanaPago complementario:- Bono de asistencia- Bono de productividad- Bono de puntualidadTipo de jornada:- Turno matutino- Turno vespertinoIdioma:- Inglés (Obligatorio)Lugar de trabajo: Empleo presencialFecha límite para postularse: 30/10/2024Fecha de inicio prevista: 18/11/2024