Bilingual Customer Service Representative

**JOB SUMMARY**:
**ESSENTIALS FUNCTIONS**:

- Researches accounts, identify key players and generates interest
- Routes qualified opportunities to the appropriate sales executive for further development and closure
- Telephones prospect to identify appropriate contacts, qualify and drive lead through the sales pipeline
- Researches and resolves customer problems, complaints and questions according to established customer service guidelines and processes
- Gather customer G2 regarding industries, competitors, potential new products and opportunities
- Processes request for literature, shipping information pricing and quotes
- Involves supervisor and/or other people when problems become complex or difficult to solve.

**REQUIREMENT**:

- Advanced level of English
- High school diploma
- Some experience in similar position
- Good communications skills
- Experience with AFS (MRP systems)
- Good computer skills

Tipo de puesto: Tiempo completo

Salario: $1.00 - $2.00 al mes

Horario:

- Diurno

Idioma:

- Inglés (Obligatorio)

Lugar de trabajo: Empleo presencial