Bilingual Customer Service Representative

**Responsibilities**- Assisting with customer questions.- Responding efficiently and accurately to customers, explaining possible solutions, and ensuring that customers feel supported and valued.- Making sales or recommendations for services that may better suit customers' needs.- Maintaining a positive, empathetic, and professional attitude toward customers at all times.- Keeping records of customer interactions, transactions, and comments.- Knowing our products inside and out so that you can answer questions.**Position Requirements**- 6 months-1 year of BPO customer service experience (preferred)- Previous Sales Experience (Call Center and or B2B a plus)- Demonstrates effective, clear and professional written and oral communication.- Education level- High School Diploma or equivalent (min.)- Ability to use a desktop/Laptop and familiarity with Internet Browsers, Windows OS, Microsoft Outlook and MS Office.- Build relationships with customers and engage them by going the extra mileWhat we offer- Great base salary plus bonuses up to $21,000 per month- **Law Benefits**:- **Life Insurance**:- **Pantry Vouchers