Bilingual Customer Service Representative

This is not a Call Center < **:- **"A company which specialized in the complete fabrication of all types of sheet metal products. Armed with an idea to produce a high quality yet affordable safe, like many great businesses and brands as an idea, a product to fill a need blended with the capabilities of the existing business".**:**helping them with inquiries related to their orders, order process, order follow-up, cancellation, and troubleshooting.****Responsibilities**:- Assist Consumers on inbound calls with general inquiries, troubleshooting, and warranty replacements- Input complete and accurate information on Zendesk (Ticketing System)- Provide service parts and follow-up delivery**Requirements**:- Experience in customer service (Industry preferable/ Call Center Acceptable).- Good communication skills are needed for this position. (no slang).- Fluent in English is a requirement for this position (spoken/written).- Computer skills required. Windows (preferable).- No transportation issues - have your car (preferable).- Attention to detail.- Multi-task.- Assist demanding customers.- Problem-solving.- Time management.- **Schedule from Monday To Friday 6 am to 4 pm****Located in El Pacifico Industrial Park**_Tipo de puesto: Tiempo completoSalario: $1.00 - $2.00 a la semanaHorario:- Lunes a viernes- Turno de 10 horasPrestaciones:- Servicio de comedor- Vales de despensaTipos de compensaciones:- Bono de asistencia- Bono de puntualidadPregunta(s) de postulación:- Tienes experiência en atencion a clientes ?- cuentas con documentacion completa y en regla?Idioma:- Inglés (Obligatorio)Lugar de trabajo: Empleo presencial