Bilingual Customer Service Representative

We are a company that specializes in providing financial services for migrants and we are looking for our next bilingual telephone executives for customer service.

**Responsabilities**:

- Type in data provided directly from customers. Data entry.
- Take Inbound and outbound calls in English.
- Handling calls to provide information and resolve any questions, requests, or problems the client might have. NOTE: No sales.

**Benefits**:

- $4,000.00 Mexican pesos net weekly
- Fully paid training.
- Transportation bonus.
- All law benefits, from day one.
- Monthly quality and efficiency bonuses.
- 3 meals a week, fully paid for the company.
- Job stability with permanent employment contract.
- Growth opportunities within the company.
- Excellent location, accessible to all public transportation (Zona Rio Tijuana)

**Requirements**:

- Intermediate to Advanced English
- EXCELLENT customer service skills.
- Flexible Schedule.
- High School Diploma.
- Customer service experience not required, but desirable.
- Basic computer skills/Good operational computing skills (Microsoft Office, Microsoft Windows, Internet Browsers).
- Complete documentation: Resume, address, INE, RFC (Constancia de Situación Fiscal), CURP, NSS, 2 Letters of recommendation (personals and from previous jobs).