Bilingual Customer Service Representative

TotalCare is a fast-growing medical clinic in Southern California.
We are looking for a bilingual Spanish/English call center agent to assist with answering phone calls from our patients.
No medical experience is required.
Work from the convenience of your home while helping patients receive better healthcare!
**Job qualifications**
- High school graduate
- Fluent in spoken and written English and Spanish
- Quiet home office work environment
- Choose between 2 schedules: Mon-Fri 8:30am-5pm OR 4 days a week (longer shifts)
- Computer with a Chrome browser and a headset
- Fast and reliable internet connection and electricity
- 1-2 years of customer service experience preferred

**Roles and Responsbilities**

You will be assisting patients over the phone with:

- Scheduling appointments
- Checking for lab results
- Looking up authorizations
- General clinic information

Pay: $12,000.00 - $15,000.00 per month

COVID-19 considerations:
This position is fully remote

**Experience**:

- customer service: 2 years (preferred)

**Language**:

- English and Spanish fluently (required)