Bilingual Customer Service Representative

_Advanced english skills are required_

**RESPONSIBILITIES**

*IDENTIFYING ACCOUNTS THAT REQUIRE UPPER MANAGEMENT REVIEW.

*MAINTAINING UPDATED INSURANCE INFORMATION ON CUSTOMER RECORDS. *ASSISTING CUSTOMERS WITH INSURANCE CLAIMS.

*WORKING WITH CLAIMS ADJUSTERS TO ENSURE PROMPT PAYMENT OF CLAIMS. *WORKING WITH BODY SHOPS TO ENSURE PROMPT REPAIR OF VEHICLES.

*PROVIDING CORRECT DATA FOR INSURANCE REPORTS.

*HANDLING 120 CLAIM ACCOUNTS ON AVERAGE.

*UPDATING THE BATCH TO ALL NEW WRECKED ACCOUNTS

**QUALIFICATIONS**

High School Diploma or equivalent

Two years experience in customer service or related field

Excellent customer service skills

Excellent communication skills

Proficient with Microsoft (Excel, PowerPoint, etc.)

Bilingual English/Spanish is a must

**SCHEDULE**

MONDAY TO FRIDAY 8:00 AM - 5:00 PM

**SALARY AND BENEFITS**

$17,300 MONTHLY SALARY

+$4000 MONTHLY BONUS

+2% SAVINGS FUND

+1,400 FOOD STAMPS

+20 DAYS CHRISTMAS BONUS)

Pay: $17,000.00 - $21,000.00 per month

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Microsoft programs: 1 year (preferred)
- Customer service or related: 3 years (required)

**Language**:

- Advanced English (required)

Work Location: Hybrid remote in 45050, Zapopan, Jal.