Bilingual Customer Service Representative Home

**Vacante para la empresa CS Enterprises at ConnectNet en Monterrey, Nuevo León**:**Bilingual Customer Service Agent (Home Office) No Prior Experience Required**Job Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an exceptional experience.
**_Key Responsibilities:_**- Customer Service: Respond to customer queries and requests.- Bilingual Communication: Communicate fluently in both English and Spanish, translating when necessary.- Problem Solving: Identify and resolve customer issues effectively.- Data Recording: Maintain accurate records of customer interactions.- Customer Education: Provide information about products/services.- Internal Collaboration: Work with other departments to address customer issues.
**_Requirements:_**- Bilingual Fluency- Communication Skills: Excellent interpersonal communication and empathy.- Problem Solving: Ability to find solutions.- Flexibility: Availability for rotating schedules and weekends.
**_Compensation:_**- Attractive and Competitive Salary- Statutory and Superior Benefits- Savings Fund- Performance Bonuses- Home Office (Remote Job)- 100% Paid Training_- If you are a student, we respect your school schedules.
Both part-time and full-time positions are available._**Nível de educación deseada**:Media Superior**Nível de experiência deseada**:Nível Inicial**Función departamental**:Atención al cliente**Industria**:Call Centers / Telemarketing**Habilidades**:- english- fluent english- conversational english- b2 english- customer service