.JLL supports the Whole You, personally and professionally.The Facility Manager Jr is the key facility representative on site and provides customer service to clients while directing the site's vendors & contractors delivering facilities management services in a professional office environment. This position is responsible for achieving the expected level of service delivery as described in the Service Level Agreements and measured by Key Performance Indicators. Additionally, the expected levels of service delivery must be achieved at the lowest possible cost, mínimally within the prescribed budget for the facility.Key ResponsibilitiesSite and Vendor Management- Oversee the site maintenance and facilities services including: janitorial, mechanical, electrical, plumbing, carpentry, critical systems, HVAC, and others defined within the scope of the site.- Manage facility management vendors to ensure they arrive on-time and are knowledgeable of where in the site to perform their duties.- Manage all work order performance within Corrigo to ensure work orders are completed effectively & timely per the service level agreements.- Ensure compliance with all health and safety, environment and risk management policies and procedures in conjunction with the site manager(s).- Any other activities to support site operations, including, but not limited to: moves/reconfigurations, events, safety, reception and mail servicesClient Relationship Management- Support the site manager(s) in the implementation of short and long-term projects to maintain the facility.- Proactively develop and manage client relationships ensuring that expected service levels are achieved.- Comply with all requirements of the client contract and meet or exceed key performance indicators.- Deliver an exceptional quality of service to the client, as reflected by client feedback.- Coordinate internally with other teams which may include client meetings, conferences, and food services.- Support the implementation of innovative programs and processes that reduce short- and long-term operating costs and increase productivity.Finance Management / Cost Control / Profitability- Assist the account team in achieving and exceeding financial targets and key performance indicators.- Assist with the annual budgeting and forecasting processes for the site/s as well as understanding & interpreting monthly spend reports (actual vs. budget, variance etc.)- Manage vendor work orders, invoices, and payments through the Corrigo (CMMS) & financial management technologies.- Help develop and approve the annual capital plan for each building, interfacing closely with the client- Actively support an environment of teamwork, co-operation, performance excellence and personal success