Bilingual Hr Generalist

Deliver HR operational services support to regional HR customers and respond to inquiries related to:- Employee / Manager self-service transactions- Position Management- New hires & pre-hire onboarding- Voluntary Terminations- General pay and benefits- HR policy and HR portal navigation**Responsibilities**:- Respond to customer requests and provide guidance to associates and managers- Consistently execute HR processes, using case management, chat and telephony- Provide guidance to associates and managers on self-service transactions and navigating the HR portal- Research solutions to HR customer inquiries and escalate as needed- Understand and be able to communicate HR policies, processes, and procedures- Exceptional customer service, emotional intelligence and empathy -Excellent probing abilities, to identify true need from customer- Resourcefulness and ability to find answers quickly- Thorough with responses to inquiries and issues- Adaptable to different customer types and situations- Technologically savvy to improve and automate activities- Knowledge of the full HR operations solution and intersection points- Language expertise based on language strategyPreferred Experience / Skills:- Experience in working with manufacturing, engineering, or sales teams.- Experience in Workday.Tipo de puesto: Tiempo completoSueldo: $20,000.00 - $25,000.00 al mesHorario:- Turno de 8 horasPrestaciones:- Estacionamiento de la empresa- Seguro de gastos médicos mayores- Seguro de vida- Servicio de comedor- Vacaciones adicionales o permisos con goce de sueldo- Vales de despensaPuede trasladarse/mudarse:- 55540, Ciudad de México: Trasladarse al trabajo sin problemas o planear mudarse antes de comenzar a trabajar (Obligatorio)Lugar de trabajo: In person