.Job descriptionFounded in 1973, Inter-Con Security Systems, Inc. is a leading global security company, providing a full range of physical security services to government and commercial customers on four continents. Inter-Con specializes in providing customized security services to clients whose needs exceed the capabilities of traditional guard firms. Clients include the Departments of State, Justice, Homeland Security, Energy, and Defense, as well as Fortune 500 companies, major public utilities, and ultra-high net-worth individuals.Inter-Con employs over 35,000 security personnel worldwide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience. Inter-Con remains 100% family-owned and managed and operates as the industry leader in the field of customized, high-requirement security solutions.Inter-Con is Everywhere Security Matters.Job Description:We are currently looking for a Bilingual HR Representative. The ideal candidate will report to the Operations Manager in California, US, for one of Inter-Con Security's largest clients that is expanding. Our growing and dynamic team is focused on supporting the scheduling operations for Inter-Con's most important resources: our security guards. If you have great communication skills in English, are interested in scheduling, providing customer service, and enjoy working with people, this position is for you! Our leadership team is invested in your success, and we offer training that will ensure you are put in the best possible position to succeed.Responsibilities:Utilize company equipment to facilitate callsInteract with all internal customers in a friendly and courteous mannerFollow all prompts from the call management system to provide appropriate customer serviceHandle all issues in accordance with best practices and policies and proceduresAssist with communicating health and supplemental benefits, along with retirement plansEffectively convey information about HR and Payroll through various methods of communicationMaintain employee records, ensuring completion and accuracy of details such as employee contact information, rates, and other key detailsUnderstand and adhere to all rules of conductPerform other duties as assignedQualifications:3+ years in a customer service position, with at least 1 year in Human Resources preferredC1EPLBasic understanding of Windows-based systemsExcellent verbal communication skills and strong literary comprehension capabilityCapable of staying focused and tuning out outside distractionsAbility to sit for long periods of timeInter-Con Security Systems, Inc. is an affirmative action employer who provides equal employment opportunities to minorities, females, veterans, and disabled individuals, as well as other protected groups.Job Type: Full-timePay: $29,200
