Offering unmatched service is rewarding in many ways, starting with an enhanced salary.
- Monthly Base Salary: MXN$18,566.66 (before Taxes)
- Average monthly bonus of MXN $8,000, when you meet your sales and service targets
- Monthly Grocery vouchers MXN $1,519 every 14 days
- Monthly Restaurant vouchers MXN $1,216 every 14 days
Key Responsibilities:
- Deliver exceptional customer service and billing assistance, adeptly addressing any account-related concerns while finding product and service solutions that meet customer needs.
- Identify growth opportunities for our business customers, seamlessly integrating additional lines or services into customer accounts to bolster their business expansion.
- Deepen customer understanding through effective communication, empathy, and by thoroughly addressing their needs, ensuring personalized solutions are not just offered but tailored.
- Gain proficiency in a variety of offerings, including Telephone Services, hotspots, wireless devices, DIRECTV, Internet solutions, and business systems.
What We Look For:
- Advanced English fluency to effectively communicate with U.S. customers.
- At least 1 year of sales experience with outstanding communication skills and the ability to build positive customer relationships.
- Experience using personal computers and Microsoft Office products to research information and support customers while talking to them on the phone.
- Availability to train and work 40 hours across 5 days of the week within our operating hours of 7:00 AM to 6:30 PM CST, Monday to Saturday, accommodating Daylight Saving Time and holidays.
Tipo de puesto: Tiempo completo
Sueldo: A partir de $18,500.00 al mes
Beneficios:
- Ayuda o servicio de transporte
- Descuentos y precios preferenciales
- Seguro de vida
- Vacaciones adicionales o permisos con goce de sueldo
- Vales de despensa
- Vales de restaurante
Pago complementario:
- Bono de productividad
Tipo de jornada:
- Rotativo
- Turno de 8 horas
Experiência:
- Ventas: 1 año (Deseable)
- Atención al cliente: 1 año (Deseable)
Idioma:
- Inglés (Obligatorio)
Lugar de trabajo: Empleo presencial