Bilingual Intake Agent

ADVANCED ENGLISH SKILLS REQUIREDHIGHSCHOOL DIPLOMA OR EQUIVALENT REQUIREDTHIS POSITION PROVIDES HIGH-QUALITY TELEPHONIC SUPPORT TO POTENTIAL NEW LAW FIRM/ATTORNEY CUSTOMERS THROUGH A LEGAL INTAKE PROCESS.RESPONSIBILITIES:RECEIVE INTAKES FOR LEGAL SITUATIONS FROM POTENTIAL NEW CLIENTS VIA ELECTRONIC OR TELEPHONIC SOURCES.MAKE MULTIPLE FOLLOW-UP CALLS TO POTENTIAL NEW CLIENTS WITH THE GOAL OF MAKING SUCCESSFUL CONTACT.DISCUSS THEIR LEGAL SITUATION AND PROMPT THE INTAKE CONTACT TO ANSWER A SERIES OF QUESTIONS TO DETERMINE QUALIFICATION FOR THE LEGAL INTAKE.SEND LEGAL DOCUMENTS FOR SIGNATURE TO CONTACTS AND FOLLOW-UP FOR SIGNING.QUALIFICATIONS:PREVIOUS EXPERIENCE IN A DIRECT CUSTOMER CONTACT POSITION IS PREFERRED.CUSTOMER SERVICE ORIENTATION.EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS.BASIC PC KNOWLEDGE, WORKING KNOWLEDGE OF WINDOWS OPERATING SYSTEMS, INTERNET AND MAINSTREAM WEB BROWSERS.SCHEDULE:MONDAY - FRIDAY 9:00 AM - 6:00 PMSALARY AND BENEFITS:MONTHLY BASE SALARY $16,000 PESOS (WEEKLY NET $3,450 APPROX)+ MONTHLY BONUS $1,500$500 FOOD STAMPS (AFTER 3 MONTHS)4% SAVINGS STAMPS15 DAYS CHRISTMAS BONUS*ALL MEXICAN LAW BENEFITS APPLY*THIS IS A FULLY ON SITE POSITION IN GUADALAJARA, JALISCOJob Type: Full-timePay: From $16,000.00 per monthEDUCATION:High school or equivalent (Required)LANGUAGE:Advanced English (Required)WORK LOCATION:In person#J-18808-Ljbffr