Bilingual Medical Receptionist

Responding to incoming calls from customers to provide information, answer inquiries, and address concerns.- Initiating calls to customers for various purposes such as confirmations.- Offering detailed information about products or services- Recording detailed notes of customer interactions, including inquiries, issues, resolutions, and follow-up actions.- Proactively reaching out to customers to ensure that any unresolved issues or concerns are addressed to their satisfaction.- Following established protocols, scripts, and guidelines to ensure consistency and quality in customer interactions.- Engaging in ongoing training and development programs to enhance product knowledge, communication skills, and customer service techniques.- Working closely with colleagues, supervisors, and other departments to coordinate efforts and deliver seamless customer service experiences.- Safeguarding sensitive customer information and adhering to data privacy regulations and security protocols at all times.**Job Types**: Full-time, PermanentPay: Up to $4,000.00 per weekApplication Question(s):- Vives en Tijuana?**Experience**:- Captura de datos: 1 year (preferred)- Bilingual customer service: 1 year (required)**Language**:- Inglés (required)Work Location: In person