Bilingual Service Desk Specialist English FrenchOur client is a fast-growing automation-led next-generation service provider delivering excellence in IT, BPO, and consulting services. They are driven by a combination of robust strategies, passionate teams, and a global culture rooted in innovation and automation.Our client's Digital offerings have helped clients achieve operational excellence and customer delight. Their focus lies on taking a leadership position in helping clients attain customer intimacy as their competitive advantage. They are now on a journey of metamorphosing the experiences of the customer's customers by leveraging our industry-leading delivery and execution model, built around the strategy— Automate Everything, Cloudify Everything, Transform Customer Experiences.Powering our client's complex technology solutions and services is the Bottom-Up Disruption, a disruptive crowdsourcing initiative that brings about innovation and improvement to everyday complexities and, ultimately, growing the client's business. The digitally empowered workforce of our client represents various nationalities, comprising 19,833 employees, and lives the company's philosophy of 'customer success, first and always'. The company reported a 2020 global revenue of USD $845.04 Mn.We are currently searching for a Bilingual Service Desk Specialist English & French.ResponsibilitiesProvide high-quality customer support to clients via phone, email, and chat.RequirementsProven experience in a Service Desk or technical support role.Advanced proficiency in both English and French (oral and written).LanguagesAdvanced Oral English.Advanced Oral French.Native Spanish.Note:On-site in Monterrey or Saltillo.If you meet these qualifications and are pursuing new challenges, start your application to join an award-winning employer.#J-18808-Ljbffr