Bilingual Tech Support

_If you have experience working in a call center and you are done with the back-to-back, this is your opportunity. Provide technical assistance through chat for a global communications technology company that delivers the promise of the digital world to millions of customers every day._****OFFER****Payment according to worked hours. (RPH MXN$83)14K monthly average before taxes deductionAll law benefits from the first day (IMSS, Infonavit, Christmas bonus etc.)100% paid training since the first dayPM schedule for OPS from 1 pm to 10 pmAccording to metrics, you can change it within the hoop.WEEKENDS OFF!!Private insurances (life, medical, dental & visual) All of them once you reach the 90 days in the company.Bonus for referring friendsGreat work environment!Immediate hiringGrowth opportunity*********Requirements**:- Basic tech support knowledge: Difference between modem and router, basic troubleshooting for low internet speed, troubleshooting for cable TV encoders or cable boxes, bandwidth domain, how to locate the IP address of a computer, among others._- It is essential that you have at least 1 year of experience in a bilingual call center (preferably in tech support).- Advanced English level- High School diploma or equivalent (bachillerato).- Schedule availability between 7 am and 10 pm.- Availability to work on-site (Azcapotzalco, CDMX)- Customer service skills (how to be emphatic, how to deal with upset customers, express clearly)Tipo de puesto: Tiempo completo, Por tiempo indeterminadoSalario: $14,000.00 al mesHorario:- DiurnoPrestaciones:- Programa de referidos- Seguro de gastos médicos mayores- Seguro de la vista- Seguro dental- Seguro de vidaEducación:- Bachillerato terminado (Obligatorio)Experiência:- Tech Support: 1 año (Obligatorio)Idioma:- Inglés (Obligatorio)Lugar de trabajo: Empleo presencial