Bilingual Tech Support Representative

**Call Center Agent**
**Weekly Productivity Bonus of up to $3100 mxn.**

**Work on site**

**Account overview**:
TECH SUPPORT ACCOUNT FOR TELEPHONE, HOME TV & INTERNET SERVICE
MAIN ACTIVITIES:

- Troubleshooting technical issues
- Recommendation and placing additional products & services to existing customers
- Helping the Customer on how their services & products work
- Information about customer's monthly bill

Main skills required are technical combined with "Customer obsessed mindset", Customer Service methodology focused on offering the Customer a warm, personalized and "solve with a sense of urgency" experience.

**Benefits**:

- Work On Site
- Weekly Pay & Productivity Bonus
- Paid Training
- Law Benefits
- Opportunities to growth in the company

**Requirements**:

- Excellent communication skills.
- High School.
- Mexican Documents.

Tipo de puesto: Tiempo completo, Por tiempo indeterminado

Salario: Hasta $6,500.00 a la semana

Horario:

- Turno de 10 horas
- Turno de 8 horas

Prestaciones:

- Apoyo para estudios
- Caja de ahorro
- Descuentos y precios preferenciales
- Estacionamiento de la empresa
- Servicio de comedor
- Vales de despensa

Tipos de compensaciones:

- Bono de permanencia
- Bono de productividad
- Bono mensual

Lugar de trabajo: Empleo presencial