About HireRight:
Overview:
**Role Purpose**:
Researchers are following processes in a professional and timely manner, adhering to guidelines from their Supervisors on the required productivity and quality of work. This role covers entry level and more experienced Researchers, as well as Verifications conducted in English, as well as other languages (as required)
**Must be fully bilingual in English**
**Responsibilities**:
**Responsibilities**:
- Process background reports according to current reporting guidelines and standards
- Maintain in-depth working knowledge of all current guidelines
- Complete escalated/rejected requests requiring further investigation
- Ensure accurate and prompt turnaround on all reports
- Enter achieved information and input thorough and accurate notes. Maintain accurate and up to date records of actions taken
- Provide timely follow-up and follow through on all requests, reports, and escalations
- Collaborate with other teams to keep Clients informed of issues throughout the screening process
- Maintain a "Continuous Improvement" state of mind and helps to suggest and implement changes
- Be open to cross training in other functions outside of immediate scope of responsibility
- Ensure all actions comply with all applicable Data Protection legislation
- Assist team members and works as part of the team to ensure customers' expectations are met
- May assist with mentoring, training, and coaching of new team members within immediate team
- May assist in ad hoc projects as and when required
- Track and report issues with our business partners
Qualifications:
**Education**:
High School Diploma or equivalent required
Bachelor's degree in a related field is preferred**Please submit your resume in English.**
What do we offer:
**Please submit resume/CV in English.**
Additional Benefits Include:
- Christmas Bonus
- Additional Holidays: Holy Thursday & Friday, Mother's Day, Day of the Dead and Virgin of Guadalupe.
- Food Voucher + Meal Bonus
- Saving Fund
- Generous Vacation Program
- Monthly Teleworking support
- Insurance for major medical expenses
- Generous Referral Program
- Professional Growth**HireRight, LLC is an Equal Opportunity Employer**
**Minorities / Females / Veterans / Disabilities**
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HireRight does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of HireRight and HireRight will not be obligated to pay a placement fee._
