Bilingual Virtual Agent

What we have to offer:- Paid training.- Medical benefits.- Bonuses.- Computer provided by the company.- 50 - 70 % work from home.Activities:- Answer customer's inbound calls.- Resolve issues and concerns efficiently.- Payment assistance- Upload and update customer's information.Position Requirements:- High or Middle School Diploma- English written and verbal communications' proficiency, at least 85%- Sales and Customer Service 6 months experience or more preferred.- Basic computer skills.- Excellent oral and written communication skills.- Ability to listen and comprehend through empathy.- Good, positive and confident conversational skills.Extra Information:- Shift 12:00 p.M. to 9:00 p. m.- Must have minimum level B2 in english.Pay: From $12,000.00 per monthAbility to commute/relocate:- Guadalajara, Jal.: Reliably commute or planning to relocate before starting work (preferred)**Language**:- English (preferred)