**Join our CP360 Family, today****From Maple Leaf to Monterrey: Proudly Monterrey, Uniquely Canadian.Join Our Canadian-Inspired Team in Monterrey: Embrace Excellence Together!****Who We Are**:Welcome to ContactPoint 360, the world's fastest-growing global BPO.At our roots, we are a Canadian privately-owned family company where entrepreneurial spirit and cherished family values come together.With 8 years of remarkable growth, our team has expanded to over 3500+ passionate and successful individuals across Canada, the US, Colombia, Mexico, Jamaica, India, Greece and the Philippines.Our achievements are grounded in an award-winning culture that fosters innovation and empowers every team member, earning us global recognition as a certified Great Place to Work.At ContactPoint 360 Inc., we deeply understand the meaning of family and values.As a family-owned company, we cherish a sense of unity and support that extends beyond the workplace.Our commitment to hiring the best talent is driven by our belief in the importance of family-like bonds within the organization.We empower forward-thinkers and value our team. Together, we enhance interactions, build strong connections, and constantly innovate to deliver exceptional people and customer experiences, putting the human experience first**Job Responsibilities/Duties (But Not Limited To)**:- Leveraging AI (Artificial Intelligence) you track live food orders at restaurants- Communicate with the team to report situations, issues, orders and provide product feedback- Learning, understanding, and adapting to updates in a fast moving environment**Job Skills Required (But Not Limited To)**:- Strong listening skills and able to follow instructions very well- English speaking (also looking for Spanish speakers)- Excellent communication skills (Ie. asks questions when unsure)- High attention to detail- Able to think quickly on their feet -great listening skills.- Remains calm under pressure- Takes initiative- Fast on the computer, type 60+ words/minute**Relevant and Preferred Experience In**:- Fast Food or Quick Service Restaurant- Data Entry- Video Games- Customer Service/Call Center**Competencies**:- Excellent critical thinking and problem-solving skills- Outstanding Customer Service skills (continuously demonstrates professionalism, empathy, accountability, accuracy, and thoroughness)- Exceptional listening and communication skills.- Proficiency in the use of desktop computers- Demonstrable English proficiency skills (Written/Reading/Speaking)- Works well in a team environment**Benefits**:- Great Base Salary + Bonuses- Mayor Medical Expenses- Life Insurance- Pantry Vouchers**Join our Amazing Team Today and Embrace Excellence Together!**Tipo de puesto: Tiempo completoSalario: $18,500.00 al mesPrestaciones:- Seguro de gastos médicos mayores- Seguro de vida- Vales de despensaTipos de compensaciones:- Bono de productividadIdioma:- Inglés (Deseable)Lugar de trabajo: Empleo presencial
