.TigerConnect transforms healthcare with the industry's most widely adopted clinical collaboration platform – uniquely modernizing the way doctors, nurses, care teams, patients, and data connect. With solutions spanning care team communication, scheduling automation, alarm management and event notifications, nurse call, patient engagement and more, we accelerate productivity, reduce costs, and improve patient outcomes, safely and securely. More than 8,000 healthcare organizations trust us to deliver enterprise-ready solutions, making this possible with the right group of dedicated, thoughtful trailblazers. Today, private practice doctor's offices, small and large hospice centers, and some of the largest healthcare organizations in the United States rely on TigerConnect. We're a fun, hungry, smart, innovative group of eclectic people who are passionate about transforming the way clinical care teams work and communicate.We're looking for a real go-getter with a knack for Billing Operations! Dive into an exciting role where you'll master Salesforce & NetSuite, and tackle billing with our Sales and Customer teams. Work closely with our teams to keep our operations tight and our customers happy. What You'll Be Doing:Billing Operations:Utilize Salesforce as the primary Customer Relationship Management (CRM) platform to manage customer accounts and billing information.Work closely with Sales and Customer Success teams to ensure accurate and timely invoicing based on customer agreements and contracts.Generate invoices and statements, and verify the accuracy of billing data.NetSuite ERP:Serve as the point of contact for billing-related activities within the NetSuite Enterprise Resource Planning (ERP) system.Collaborate with cross-functional teams to integrate Salesforce data seamlessly into NetSuite for streamlined billing processes.Ensure consistency and accuracy of financial data between Salesforce CRM and NetSuite ERP.Customer Communication:Communicate effectively with customers regarding billing inquiries, discrepancies, and issue resolution.Provide excellent customer service by addressing billing-related concerns promptly and professionally.Manage assigned accounts and approaching due dates to determine where collection engagement needs to be prioritized.Keep detailed records of all communications, updates, and payment status details within NetSuite.Revenue Recognition:Collaborate with the Accounting team to ensure accurate revenue recognition in accordance with company policies and accounting standards.Monitor and reconcile billing data to ensure compliance with financial regulations.Process Improvement:Identify opportunities for process improvement and automation in billing operations.Implement best practices to enhance efficiency and accuracy in billing processes.What You Bring:Bachelor's degree in Finance, Accounting, or a related field preferred.4+ years of experience in billing, invoicing, or collection roles