Bpm Representative

En BASF, estamos comprometidos con la inclusión, proporcionando siempre que sea posible, ajustes razonables a las personas con discapacidad o con alguna necesidad específica, para garantizar su acceso y el uso de servicios. En caso de requerir algún apoyo, favor de comunicarlo durante tu primer contacto con Atracción de Talento.

**OVERALL OBJECTIVE**

As representative in the Business Process Management (BPM) organization, you are responsible for supporting the accounts with defined commercial support tasks from pricing and preparation of customer accounts to management of customer accounts.

**Position located in Tultitlán, Estado de México.**

**MAIN & KEY RESPONSIBILITIES**
- Execute commercial support tasks in daily work, including but not limited to offer price calculation and documentation, customer offer preparation, invoicing (CPU and / or kg business), credit & debit notes, customer master data maintenance and clearance of overdue (credit and AR management).
- Ensure the proper execution of adherence to defined processes in day-to-day work
- Act as a central contact for assigned accounts / account
- Ensure proper documentation for backup, process compliance and auditing (e.g. price approval documentation, contract review)
- Provide backup support for other team members and accounts
- Identify and drive process optimization initiatives.

**KNOWLEDGE / EXPERIENCE**
- Bachelor's degree in business or equiv.
- English and Spanish Advanced
- Customer handling, marketing and/or sales, preferrably in the chemical industry
- SAP
- PowerBI, Power Apps, Power Automate