**Vacante para la empresa Global Consults en Guadalajara, Jalisco**:
**About the company**
Recognized company in the customer service and call center sector, with a history of excellence in the provision of technological services. We offer a dynamic and collaborative work environment, providing opportunities for professional growth and personal development for our team. **Location**: Guadalajara, Jalisco.
**Job requirements**
- University education with a degree.
- Advanced English.
- Advanced call center experience.
- Advanced personnel management skills.
**Job responsibilities**
- Supervise the provision of service in compliance with contractual commitments.
- Ensure compliance with SLA parameters in the account.
- Review and supervise projects to ensure quality and timely delivery.
- Resolve technical and operational problems efficiently.
- Manage the allocation and retention of resources for effective delivery.
**Additional benefits and perks**
- Competitive monthly salary of 45,000 to 55,000.
- Food vouchers
- Medical, dental and vision expenses
- Major medical expenses insurance
- 30 days of Christmas bonus
- 14 days of vacation
- Social security
- Profits
- Quarterly bonuses
- Professional growth and development opportunities.
- Collaborative and dynamic work environment.
- Additional benefits such as bonuses and work tools.
**Join our team and be part of a leading company in the customer service and call center sector. We look forward to counting on your talent and experience to continue providing quality services to our clients!**
**Nível de educación deseada**:
Superior - titulado
**Nível de experiência deseada**:
Nível Experto
**Función departamental**:
Atención al cliente
**Industria**:
Call Centers / Telemarketing
**Habilidades**:
- hablar inglés
- experiência en call center
- manejo de personal