Brand Performance Coordinator

The Brand Performance Coordinator is responsible for ensuring that the established standards are performed consistently.

What will I do?

Constantly review customer requirements and ensure that they are met.

Follow up on the planning of programs for the implementation and monitoring of the various courses that support the achievement of the Forbes, Triple A, among others.

Verify the establishment of service sequences, procedures, standards, best practices and quality specifications of the brand.

Work with various departments to ensure compliance with standards.

Record and communicate customer satisfaction metrics and support with action plans.

Various administrative tasks.

**What are we looking for?**

**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!