Job Description
Selica International Ltd was founded in 2001 with the mission is to provide the highest quality linguistic support services to leading businesses worldwide.
Put simply, we hire the most talented candidates and give them the guidance, resources, and opportunities they need to grow their career in an expanding environment.
Business Administration with Translation Project Coordinator - Two Positions Position Summary
The position of the Business Administrator / Project Manager is responsible for managing and coordinating the completion of all projects.
Position Responsibilities Manage the entire life-cycle of multiple localization projects in a fast-paced environment.Coordinate all the project phases and efficiently predict the lifespan of all the stages of the project.Liaise with sales staff to clarify project parameters.Negotiate deadlines and rates with vendors.Establish and maintain excellent relationships with contract translators, trainers, teachers, and proofreaders globally.Monitor and control project status.Manage project finances, including budgeting.Prepare and maintain project documentation manually and on business system software.Comply with relevant and applicable procedures.Perform quality checks at various stages of the process to ensure quality and accuracy.Excellent written and verbal English communication skills; other languages would be an asset.Detail-oriented with the ability to multitask.Ability to meet deadlines.Excellent problem-solving and analytical skills.Independence in carrying out assigned tasks.Ability to work under pressure in a fast-paced environment.Highly-developed computer skills (MS Office, Windows).Experience in translation and localization project management would be a strong advantage. Essential Skills And Experience Required
The role of a Project Manager in a translation job is very important for many different reasons. Their responsibilities in the translation process not only ensure high-quality translations but also outstanding service which delivers peace of mind for those not as experienced in dealing with such tasks. To help you better understand the crucial part a Project Manager plays in delivering a translation, we'll be taking a brief look at the responsibilities that are part of their role below.
Quoting – A Project Manager is well-placed for creating quotes by screening the text for complexities, gauging appropriate translators, and analyzing the text for accuracy.Linguistic understanding – Understanding the text and what is required for translating it is vital.Select appropriate translators, trainers, and teachers – A Project Manager must understand a translator's strengths and workload.Handle contractor queries – A good Project Manager will distinguish between queries the client needs to answer and those which can be dealt with internally.Manage project timelines – This includes receiving the original text from the client on time and handling queries effectively.Ensure quality – A good Project Manager will quality check their translators' work before returning it to the client.Satisfy the client – On-time delivery, high-quality translation, and great service are the goals of a Project Manager. Main Duties Develop and optimize online marketing initiatives to drive customer acquisition.Improve the usability, design, content, and conversion of the company website.Create and optimize targeted and custom landing pages and micro-sites.Implement, analyze, and optimize organic and paid search engine marketing activities.Implement and execute email campaigns to nurture leads and customers.Analyze and provide weekly & monthly digital marketing metrics and lead status reports.Develop and manage content-based Social Networks and Blog Sites.Review new technologies and keep the company at the forefront of developments in digital marketing. The Responsibilities Of The Role Include Providing excellent customer service to clients and subcontractors on the telephone daily.Customer support and complaints handling.Management and processing of customer orders.Sourcing and management of subcontractors.Using in-house CRM software.Undertaking videoconferencing sessions.Data entry.Filing.Diary management.
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