**Work from home | Tijuana, Mexicali, Ensenada | Travel to San Diego, CA**Be part of the team that supports over 20,000 service providers in the US.Join the Zventus family, a leader in business & technology services to US-based companies.**Job Qualifications/Requirements**- Works in close collaboration with account management, database administration, product development, and system engineering as necessary to facilitate rapid problem-solving and implement changes.- Develops technical configuration change steps.**Position Summary****Responsibilities**:The Business Analyst will provide high-level technical support to clients for product/technology solutions.- BS degree in a related IT or business field or equivalent work experience.- Requires 5+ years of directly related experience such as working in product implementation or support including leadership experience.- Excellent English - written and verbal communication skills.- Excellent interpersonal, analytical, business, technical judgment, and problem-solving skills.- Negotiation skills.- Strong troubleshooting skills, and ability to solve complex technical problems.- Excellent written and verbal communication skills.- Strong technical skills are required including demonstrated knowledge of RDBMS.- Prior experience with SQL and/or programming language.- Demonstrated knowledge of DB query language, data manipulation, and data load concepts.- Technical project management/coordination skills.- Ability to immediately adapt to changing requirements and conditions.- Experience in a matrix team environment is desired.- Strong client orientation and customer service skills to understand and drive customer solutions.- Able to translate clients' business needs/requirements and present issues to a range of audience members.- Familiarity with real estate concepts.**Benefits**- Work from home.- Career growth opportunities.- Paid vacation, holidays, and parental leave.- Medical, dental, and life insurance.- Corporate wellness programs and sponsorships.- Professional training & development.- Be part of the team that supports over 20,000 service providers in the US.COVID-19 considerations:Work from home**Experience**:- PHP: 1 year (preferred)**Language**:- English (required)