.ESSENTIAL FUNCTIONS- Collaborates with business staff to thoroughly understand the needs to be supported by the business processes and information systems.- Gathers and defines stakeholder system requirements by direct observations, gap analyses, and process reviews. Utilizes requirements to construct conceptual designs and user stories.- Acts as key liaison between business partners and technical teams.- Works with business experts and managers to develop business process flows and fit gap analysis of possible system solutions to ensure solutions fit into existing company systems environment.- Works with business experts to come up with conceptual designs, and leads the implementation of new system designs.- Creates end user training materials, comes up with training delivery plan, and rolls out training to end user groups.- Plays a key role in defining the criteria to effectively prioritize User Enhancement Requests (UER's) and business requirements.- Produces reports, timelines, and graphics to communicate expectations and progress to management, end users, and other relevant parties.- Maintains current understanding of industry standards, trends, and best practices through industry and other professional networks.- Adapts quickly to frequent process changes and improvements. - Is reliable, engaged, and provides feedback as to improve processes and policies.- Attends all department, team, and company meetings as required.- Embraces and exemplifies ADS core values: o We grow together o We care o We obsess over the customer experience o We commit o We WOW! 2 | P a g e OTHER RESPONSIBILITIES- May perform any additional responsibilities or special projects as required.MINIMUM REQUIREMENTS- 3+ years' BA experience, to include project management- Bachelors' degree in information systems, business, or related field - Intermediate level in Microsoft Office Applications, including Visio- Background in DME and Pharmacy desirable- conversational EnglishEXPECTED COMPETENCIES- Professional verbal and written communication skills, including interpersonal skills with a demonstrated ability to collaborate with a team- Strong interpersonal skills, able to build business partnerships with end users or IT and influence outcomes- Effective analytical and problem-solving skills- Self-motivated with the ability to plan and manage own work with clear accountability to meet given tasks - Ability to frame clear and powerful questions in order to seek understanding or insights- Proficient with or able to quickly learn systems and software used by the organization- Ability to write business processes, clear system requirements and construct conceptual design documents.- Self-directed accountability and reliability- Cultural competence**Benefits and Perks**- Legal benefits- 100% Remote Work Scheme!- Additional days off after 3 months- Major Medical Expenses Insurance including direct family members- Funeral Expenses Insurance