.Job Title:Business AnalystJob DescriptionWe're Concentrix.
A new breed of tech company — Human-centered.
Tech-powered.
Intelligence-fueled.We create game-changing solutions across the enterprise, that help brands grow across the world and into the future.
We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.Our game-changers:Challenge ConventionsDeliver outcomes unimaginedCreate experiences that go beyond WOWIf this is you, we would love to discuss career opportunities with you.In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix.
A leading global solutions company that reimagines everything CX through strategy, talent, and technology.
We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale.
You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience.
Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients.
Hence achieving our vision.We're a remote-first company looking for the absolute best talent in the world.
Experience the power of a game-changing career.We are looking for a motivated Business Analyst to support the best-in-class data driven e-commerce experience.
This position will provide operational support through small enhancements to the user experience and addressing issues as they arise while working closely with Product Owners, Project Managers, Developers, and Quality Assurance specialists.We are looking for an outstanding individual who excels in several key areas: gathering and analyzing requirements, understanding business processes, building and managing relationships within a project team, leveraging digital systems and tools, and navigating the software development life cycle.Job Responsibilities:Requirements Gathering: Gather, analyze, and document business requirements to inform design, development, and testing for small enhancements and bug fixes.Liaison between Teams: Serve as the primary liaison between Marketing Digital Experience and Digital Development team for Operational Support, ensuring alignment across stakeholders.Data-Driven Problem Solving: Support problem solving within a data driven environment.Stakeholder Communication: Build relationships and support communication between business teams and technical teams, helping translate business needs.User Experience (UX) Support: Work with UX/UI teams to identify and implement basic enhancements to improve user engagement and customer satisfaction