.**Business Analyst IT - PLM**Are you inspired by challenging the status quo? Do you thrive in collaborative environments that drive results? If so, Gates could be for you.Let's simplify it, think belts and hoses. Found in motorcycles, conveyor belts, cars, tractors, blenders, vacuum cleaners, bicycles, & 3D printers just to name a few. Because why not do it all?**WHAT TO EXPECT**The "Business Analyst IT - PDM/PLM' will be working with Engineering teams, Manufacturing user community and other key business partners to understand their business challenges, solve problems, define as-is and to-be processes, and define business requirements and convert these to functional requirements of a PLM IT solution using Gates' Windchill suite of PLM products. This position works independently with guidance only in complex situations and may lead small functional teams or projects. Responsibilities include - planning, coordinating and facilitating workshops/requirements gathering sessions, developing and presenting strong business case presentations and proposals for improved process and system solutions, defining program plans and providing oversight of tasks and action items. You will provide inputs on test strategy for user acceptance, creating and executing test scripts and provide support for external projects where PLM input is required.**Key responsibilities**:- Conduct process gap identification and analysis for PLM and adjoining processes-- Serve as an interface within PLM (IT), Engineering and Manufacturing for the purpose of business technology alignment, solution discovery, solution design and delivery.- Contribute to business requirements definition, develop functional requirements, design functional solution, document test scenarios for the solution, review testing scope and results, execute feature/solution and performance testing, work with end users to perform user acceptance testing and support solution deployment activities.- Monitor specific PLM IT systems or set of systems for availability and performance and report anomalies through predefined process. Participate in evaluation/recommendation of fixes, point releases, major upgrades, and new systems.- Contribute support services to Gates IT and PLM team and review / complete root cause analysis of incidents (often working with other teams), review / recommend preventative actions-- Deliver project and support services within area of responsibility within allocated budget.- Understand the current PLM solution and play back to the business team, management and provide clarifications- Mentor and trains team members in product functionality, development and testing guidelines, tools, and methodologies-- Conduct process gap identification and analysis for PLM and adjoining processes-- Serve as an interface within PLM (IT), Engineering and Manufacturing for the purpose of business technology alignment, solution discovery, solution design and delivery
