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**Company Description** CREATIVITY IS OUR SUPERPOWER.
** It's our heritage and it's also our future.
Because we don't just make toys.
We create innovative products and experiences that inspire, entertain and develop children through play.
Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day.
We value and share a range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.
**The Opportunity**:Mattel is currently seeking a temporary **Business Analyst IT**; this role will be a member of a dynamic team and be responsible of having key communication witH teams.
**What Your Impact Will Be***- Support for Business processes specifically for the regions of Colombia and Peru, to never stop the operation, providing continuity and giving confidence to the business of having robust and available support.- Understanding incidents and problems, identifying priorities and emergencies, deciding what to attend to first by level of urgency and impact.- Incident support, following delivery standards according to SLAs.
**Qualifications** What We're Looking For**:- Communication Skills- Problem-solving- Sense of urgency- Advanced English Level**Additional Information** What It's Like To Work Here**:We are a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential.
We live up to our purpose employing the following behaviors**We collaborate **Being a part of Mattel means being part of one team with shared values and common goals.
Every person counts and working closely together always brings better results.
Partnership is our process and our collective capabilities is our superpower.
**We innovate **At Mattel we always aim to find new and better ways to create innovative products and experiences.
No matter where you work in the organization, you can always make a difference and have real impact.
We welcome new ideas and value new initiatives that challenge conventional thinking.
**We execute **We are a performance driven company.
We strive for excellence and are focused on pursuing best in class outcomes.
We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.
**Who We Are**:Mattel is a leading global toy company and owner of one of the strongest catalogs of children's and family entertainment franchises in the world.
We create innovative products and experiences that inspire, entertain and develop children through play.
We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies