About IT in Nestlé
We are a team of IT professionals from many countries and diverse backgrounds, each with unique missions and challenges in the biggest health, nutrition and wellness company in the world. We innovate every day through forward-looking technologies to create opportunities for Nestlé's digital challenges with our consumers, customers, and at the workplace. We collaborate with our business partners around the world to deliver standardized, integrated technology products and services to create tangible business value.
To strengthen our LATAM IT HUB in Mexico, we are looking for a Business Analyst to complete our Technical & Production Department within the IT organization. This position will be integrated into the Quality, Agriculture & Cross Stream LATAM Team, focusing on the overall LATAM region, including Mexico, Central America, Caribbean Islands, and South America. The main purpose of this position is to be the liaison between the possibilities of our Quality and Agriculture solutions and the business needs of the people that use them in the local markets and business. As part of the Manufacturing Product Team, you will bring a deep understanding of the opportunities and issues facing the markets and businesses within your scope and advise on the best solutions. You will further translate business strategies, opportunities, threats, and needs into IS/IT product requirements and play a key role within the product team to specify, test, and deploy those as IS/IT solutions.
Position Snapshot Location: Nestlé México
Stream: IT Technical and Production
Type of Contract: Permanent
Key Responsibilities: Gather and evaluate functional requirements, write functional specifications, coordinate onshore and offshore developers, test scenarios, and build prototypes for SAP-based Quality and Agriculture.Identify, build, test, and implement changes to current systems with the objective to ensure compliance, improve performance, and/or usability.Support deployment in factories in all LATAM markets.Coordinate with GLOBE support teams the ways of installation of MII systems in the factories and the patching.Act as the second level of support for stream solutions, analyzing and resolving incidents. Drive root cause analysis and implement permanent fixes with a focus on continuous improvement.Support the on-boarding and training of new team members.Ensure that the Product/Product Group Managers and Business/Functional Relationship Managers are supported in the development of the strategy through incremental improvement of the product.Secure that program development, logic, process flows, and specifications are analyzed, documented, and tested prior to implementation.Ensure the training materials for the Product Group area are documented.Oversee the delivery of training to the end users, deployment, and support team.Support the analysis and resolution of solution issues as part of the second level sustain.Consult with stream lead to define the minimum viable product (MVP) that satisfies the business need.Coach, motivate, and direct staff belonging to various organizations (business and IS/IT) to understand the business needs and find the best solution that will both align with the customer objectives and the IS/IT strategy.Partner with business and IS/IT to elicit, analyze, translate, and document business requirements, pain points, or opportunities into IS/IT requirements.Partner with the FRM and Stream Lead to facilitate both strategy and innovation planning with business stakeholders. Consult with Product Group teams and propose alternative solutions. Required Profile: Bachelor's degree in business, information systems, sciences, or engineering or related discipline, or equivalent; M.B.A. preferred. Fluent in spoken and written English and Spanish.Minimum of 3 years' experience in implementing SAP QM, MES.net including:SAP QM/PP/MM configuration (SPRO);SAP QM functional transaction/process knowledge; BatchJob, BAPI;Knowledge of technical architecture and installation of MII environments and capability to work with SAP Basis, Security, and other teams responsible for server and OS management.Integration with MES systems and factory automation layer (including Automation Control Systems, SCADA, and Real-time Historians integration).Master data management for Quality.Integration with shop floor applications (e.g., MES) via SAP MII and S95 messages.Integration with WM applications for warehouse management.Off-the-shelf package solutions.Integration with Quality processes in SAP QM, SAP MM, SAP PLOG, SAP PP-PI.Have worked on a factory position (is a plus).Understanding of the integration points with SAP BO/BW reporting.Expertise in configuration, implementation of best practices, and knowledge of the latest functionalities available (i.e., Fiori, Personas, etc.).Proven functional knowledge of Manufacturing Performance Management concept and application in factories using SAP OEE.Knowledge of MS Power-BI and SAP BO reporting tools is a plus.Project management experience. Usage of MS Project and MS Office tools.Extensive business experience in a relevant function is beneficial.Strong experience working in an Agile/DevOps environment using design-thinking methodology.Strong understanding of basic system engineering, information risk and security guidelines, and architecture standards. Understanding of modeling techniques.Understanding of various software development methodologies (e.g., Agile, Waterfall).
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