.About IT in NestléWe are a team of IT professionals from many countries and diverse backgrounds, each with unique missions and challenges in the biggest health, nutrition and wellness company in the world. We innovate every day through forward-looking technologies to create opportunities for Nestlé's digital challenges with our consumers, customers, and at the workplace. We collaborate with our business partners around the world to deliver standardized, integrated technology products and services to create tangible business value.To strengthen our LATAM IT HUB in Mexico, we are looking for a Business Analyst to complete our Technical & Production Department within the IT organization. This position will be integrated into the Quality, Agriculture & Cross Stream LATAM Team, focusing on the overall LATAM region, including Mexico, Central America, Caribbean Islands, and South America. The main purpose of this position is to be the liaison between the possibilities of our Quality and Agriculture solutions and the business needs of the people that use them in the local markets and business. As part of the Manufacturing Product Team, you will bring a deep understanding of the opportunities and issues facing the markets and businesses within your scope and advise on the best solutions. You will further translate business strategies, opportunities, threats, and needs into IS/IT product requirements and play a key role within the product team to specify, test, and deploy those as IS/IT solutions.Position SnapshotLocation: Nestlé MéxicoStream: IT Technical and ProductionType of Contract: PermanentKey Responsibilities:Gather and evaluate functional requirements, write functional specifications, coordinate onshore and offshore developers, test scenarios, and build prototypes for SAP-based Quality and Agriculture.Identify, build, test, and implement changes to current systems with the objective to ensure compliance, improve performance, and/or usability.Support deployment in factories in all LATAM markets.Coordinate with GLOBE support teams the ways of installation of MII systems in the factories and the patching.Act as the second level of support for stream solutions, analyzing and resolving incidents. Drive root cause analysis and implement permanent fixes with a focus on continuous improvement.Support the on-boarding and training of new team members.Ensure that the Product/Product Group Managers and Business/Functional Relationship Managers are supported in the development of the strategy through incremental improvement of the product.Secure that program development, logic, process flows, and specifications are analyzed, documented, and tested prior to implementation.Ensure the training materials for the Product Group area are documented.Oversee the delivery of training to the end users, deployment, and support team.Support the analysis and resolution of solution issues as part of the second level sustain