Business Analytics Manager - Nps

Business Analytics Manager - Nps
Empresa:

Novartis Farmacéutica


Detalles de la oferta

Responsible for working in tandem with the US business and providing strategic/tactical support in analytics. Must have hands-on analytical skills to support daily ad hoc questions and help India offshore team with business updates.
About the RoleKey responsibilities:
Explore, develop, implement, and scale analytics solutions that address patient needs. Co-create with key stakeholders to build partnerships & collaborations.Understand and have experience with Patient Level Data Analytics, along with patient support and services knowledge is an advantage.Responsible for supporting the day-to-day operations with analytics solutions to enable oversight and management of patient support programs.Deliver operational metrics, KPIs, and executive views, and oversee the development of business intelligence solutions that provide timely and accurate visibility into performance.Support decision-making via a disciplined, hypothesis-driven approach and shape the findings into leadership presentations highlighting key actions and recommendations.Manage data vendor teams and analytics staff for timely delivery of reporting and analytics.Strong Project Management skills for leading the delivery of multiple projects, ensuring delivery of efficient and high-quality deliverables. Develop and coordinate project plans across the requirement gathering, design, development, testing, and deployment stages of a project to support the successful delivery of dashboards.Oversee coordination between the onshore and offshore teams to ensure seamless communication and timely project delivery.Work closely with the offshore team, fostering a collaborative environment and providing mentorship when necessary.Functionally work with a team of experts to incorporate industry-leading best practices into services and solutions, as well as working with them to enable meticulous implementation of strategic priorities.Translate complex data insights into clear visuals and detailed reports for both technical and non-technical stakeholders.Expertise in working on Proof of Concept/Prototype development to pilot and pivot new capabilities.Work in collaboration with cross-functional teams to maximize value.Provide effective and timely responses to ad hoc requests.Should have an agile mindset to continuously improve and augment the solutions via different tools and technologies.Masters in life sciences/management/statistics or computer science.Strong technical and functional expertise in analytics, reporting, and data visualizations.Experience of 7+ years in pharma or industry with a wide maturity of analytics and reporting.Experience in leading and delivering advanced analytics, reporting, and data management functions, with specific emphasis on specialty pharmacy data sets and patient services preferred.Excellent written and oral communication skills, including the ability to translate complex reports and analysis into easy-to-understand presentations.ETL skills like Excel and SQL (must have) and DataIKU (good to have) and advanced dashboard development (PowerBI, good to have).Experience in working with country pharma offices and understanding the patient landscape.Experience in working with service-based organizations with good exposure to consulting and decision-making roles.Ability to bridge the gap between the business team and tech team by playing the analytics translator role.Experience in understanding and designing a wide variety of complex data models.Expert understanding of enterprise standard platforms, tools, and technologies.Ability to motivate and inspire teams and individuals working on products and projects.Passion and commitment to drive results through an unbossed way and growth mindset.Strong communication skills with flexibility to adapt ways of working for different cultures.Strong analytical thinking with a problem-solving approach.Should have exposure to cross-functional/cultural work environments.Should be customer service-oriented.Accessibility and accommodationNovartis is committed to work with and provide reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to ****** and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

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Requisitos

Business Analytics Manager - Nps
Empresa:

Novartis Farmacéutica


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