Join a dynamic team at **AT&T Toreo** and take the next step in your career!
We're looking for motivated individuals with sales experience and excellent communication skills to become part of our team as a **Business Collections Representative**
- What You'll Do:_
Customer Service Expertise: Use your skills to build strong relationships with customers and enhance their experience.
Connecting with Care: Delivering outstanding customer service to our valued clients with empathy, professionalism, and a solutions-oriented mindset.
Solving Problems: Handling inquiries, troubleshooting issues, and resolving concerns quickly and effectively.
Upholding Standards: Meeting performance goals and contributing to our company's high service standards to meet customers' needs inquiring their services with AT&T.
**Type of collections**: Collections to business owners.
- Who We're Looking For:_
To excel in this role you'll need:
Fluency in English: Both written and spoken, with exceptional communication skills.
Prior Sales, Customer Service or Collections Experience and excellent communication skills.
Empathy and Problem-Solving skills: The ability to see problems from a customer's perspective and resolve them with care.
Strong Organizational Skills: A knack for staying on top of tasks and delivering results.
Advanced English proficiency to engage with U.S. customers.
Availability to work Monday to Friday
100% on-site work.
- Compensation:_
Base salary of $23,650 MXN before taxes.
- Benefits:_
Major medical insurance
Monthly Grocery vouchers MXN $$1,519 every 14 days
Monthly Restaurant vouchers MXN $1,216 every 14 days.
Christmas bonus
Vacations Days + 3 personal days by AT&T
Discount on up to 5 AT&T services.
- Work Schedule:_
Service window: Monday to Friday, from 7:00 am to 6:30 pm (schedule may adjust considering Daylight Saving Time & Holidays)
40 hours per week
Full-time, on-site position.