.Are you looking for an exciting opportunity working for a Global Technology Leader?At Aviat Networks, we take great pride in hiring a workforce that is committed to supporting and strengthening our values and attributes. If you are a results-oriented, customer-centric, and innovative thinker who also takes pride in personal and professional integrity, Aviat Networks is the ideal next step in your career. We are looking for people who love to solve problems, enjoy change, and know how to have fun, so come and join a dynamic team that strives to bring communications to the world.Aviat Networks is the world's largest independent supplier of wireless transmission systems. We are recognized worldwide for cutting-edge 5G, backhaul, networking solutions, and services. Customers in more than 135 countries depend on Aviat Networks to build, expand, and upgrade their voice, data, and video solutions.About the Role: This position is responsible for supporting and growing the overall revenue associated with the Aviat Networks Support Services business (AviatCare portfolio) in the North America region. This includes all aspects of developing new opportunities in conjunction with internal Sales and directly with the customer.Responsibilities:Meets/exceeds quarterly AviatCare sales targets.Manage a support services renewal pipeline with a 90% target renewal rate.Analyze existing and anticipated customer requirements to better promote consideration of AviatCare support services offerings.Qualify opportunities coming from various Oracle reports, look for leads, and coordinate with the Marketing department to initiate marketing campaigns.Convert standard warranty to support contracts by anticipating expiration dates and approaching customers with coverage options.Maintain a well-developed pipeline of prospects/opportunities.Be the liaison between the customer and Aviat by working with different departments (Legal, Service Contracts, Billing, Credit & Collections, Customer Care, etc.) to coordinate contracts review/signatures, billing schedules, payment terms, etc.Regularly schedule meetings with key AviatCare customers to discuss Aviat's performance and customer challenges.Act as the main Point of Contact between the Customer Care department and the Network Operations Center (NOC) and Technical Assistance Center (TAC) to obtain necessary information (research) on customers.Provide leadership and guidance to the MARKETING team to identify new service offerings that can be turned into a profitable revenue-generating business for Aviat Networks.Work closely with Operations teams (Service contracts, Order Management, Billing) to ensure all aspects of customer commitments are met or exceeded once agreements are in place.Prepare all supporting documentation, and submit it to the Contracts team for booking, once an AviatCare purchase order is received