Role Summary
The Business Engagement Manager role is responsible for local stakeholder management & supplier performance management.
They are responsible for supporting local / markets / OpUstakeholders by engaging in key internal / external stakeholder discussions and / or routing requests to S&ES team members, and for managing tactical supplier performance process & supplier development programs to maximize value for Pfizer stakeholders.
Key responsibilities
Local Stakeholder Management
- Lead the category strategy development process by gathering local category & supplier requirements and responding to inquiries and concerns in a timely manner
- Engage in key internal / external stakeholder discussions at the local plant / market
- Implement sourcing strategies that align with company goals and objectives based on business requirements received from internal stakeholders, including business leaders and cross-functional teams
- Co-lead the discussions on core processes needed to coordinate across local teams and stakeholders
- Manage stakeholder spend of over ($X+)Bn for multiple categories
Operational Excellence
- Execute the initiatives that optimize costs through local sourcing
- Identify and evaluate local suppliers, negotiate favorable pricing, and track cost savings achieved
- Implement the initiatives on process improvement under the guidance of BE leadership to achieve cost savings, increased productivity, and enhanced supplier performance
- Analyze the spend data to identify cost savings opportunities and develop strategies to optimize procurement processes
- Support regular internal SRM reporting
- Support and facilitate the TPRM Process Execution
Supplier Performance Management
- Track and report the supplier performance improvement areas to maximize value for Pfizer stakeholders
- Support the regular supplier operational interactions and metrics discussions, identify areas for improvement, supplier change and supplier process change approval time
- Co-lead the resolution of supplier issues related to quality, delivery, and invoicing in a timely and effective manner
- Track and report supplier SLA compliance and develop supplier action plans as needed
- Lead the marketresearch and analysis to identify new suppliers and market trends
- Contribute to supplier innovation by collaborating with supplier to identify new products, technologies, and process that can deliver exceptional value to Pfizer
People Management & Development, where applicable
- Manage a team(X+)resources
- Manage, develop, and coach direct reports focused on global spend categories and in-market sourcing support with suppliers of goods and / or services to major internal stakeholders / functions, and create a team environment that drives high colleague engagement
- Support Pfizer's Diversity and Inclusion objectives, as applicable
BusinessEngagement RoleDetail
Typically managed less than $250M in collective spend from stakeholders
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Typically supports multiplecategories
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Typically has business stakeholder ownership responsibilities
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Typically manages business stakeholder relationships of medium or low complexity
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Typically supports categories of medium or low complexity
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Typically provides support to a focus anchor, anchor or agile market
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Typically has people management responsibilities with an overall team
Basic Qualifications
- Minimum of bachelor's degree in Business, Operations & Supply Chain Management, or a related discipline
- Knowledge of managing cross-functional projects
- Skills to manage business operations, client engagement and customer relationship management
- Ability to maintainrelationships with suppliers and vendors to ensure timely delivery of goods and services
- Strong analytical skills with the ability to use data for decision-making
- Ability to engage with senior executives to present and review decisions
- Awareness of current industry trends and best practices to identify opportunities for continuous improvement
- Operated in environment with ambiguity & changing market conditions
- Ability to work effectively in a fast-paced environment and manage multiple priorities simultaneously
- Must be able to identify and resolve complex problems related to supplier performance, delivery, and quality
- Effective communications skills and interpersonal skills
- Business English required
Preferred Qualifications
- MBA or Master's degree in strategy, management, or related field is a plus
- Similar procurement/Sourcing experience with similar Blue-chip organization
- Certifications preferred: CPSM, CPM, PMP, MCIPS
Experience
- Typical Years of Experience:5+ years of experience in sourcing & procurement (3+ yrsfor MBA/MS)
- Experience of presenting supplier perspective to internal teams
- Experience of tracking supplier procurement metrics
- Experience of market research and analysis to identify new suppliers and market trends
- Track record of building partnerships with business